livedrive & ms outlook

General discussion about Livedrive

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marketerstephen
Posts: 1
Joined: Wed Oct 15, 2014 9:58 am

livedrive & ms outlook

Postby marketerstephen » Wed Oct 15, 2014 10:12 am

HI,
I am brand new to this forum. I am experiencing this issue which i hope I can get some help with: Since I installed livedrive, I keep getting errors with outlook (see attached) This issue goes away as soon as I close livedrive and restart outlook with livedrive closed.
What would be the best way to overcome this since I am obviously eager to keep my oulook pst files backed up.

Thanks,
Stephen
Attachments
livedrive support ticket.jpg

Steve251
Posts: 2
Joined: Mon Mar 17, 2014 5:51 pm

Re: livedrive & ms outlook

Postby Steve251 » Mon Aug 03, 2015 9:18 am

I came across this site and was suprised to see how little it was used
I think your post was 3 or 4 from the top and yet it is 9 months old

Hopefully you will have resolved your Outlook issue but if not then this might help

When the Outlook file is open and Livedrive tries to back it up it basically locks it
This causes a problem for Outlook and you get the sort of error message that you posted

I solved this by creating a Outlook Backup folder and using Safe PST to copy the datafile in to the backup folder where Livedrive can backup from

PST files can be really big and may take a long time to backup and so I tend to do mine twice a week

Steve


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